Royal Residency by Whitestone Suites

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4.2

( 8 reviews )

Hotel, Guest house, Apartment

Closed 12:00 PM - 11:00 AM See Hours

2992+C3R IMG Junction, Infopark Rd, Thrikkakara, Kakkanad, Kerala 682030, India

+91 9656-777-733

Royal Residency by Whitestone Suites offers guests a luxurious and comfortable stay in the heart of the city. This 3-star hotel provides a relaxing and peaceful environment for travelers looking to unwind and escape the hustle and bustle of daily life. With modern amenities and top-notch service, Royal Residency by Whitestone Suites is the ideal choice for both business and leisure travelers. Whether you are traveling solo, as a couple, or with your family, this hotel caters to all your needs and ensures a memorable stay. Explore the vibrant city and return to the tranquility of Royal Residency by Whitestone Suites for a truly unforgettable experience.

Reviews

4.2/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Thomas pajula

March 22, 2024

Room and facilities are good. For Non AC rooms, lift is not available and mosquito will be an issue at night. For AC rooms, its good over all. My only concern was that the room service is not available from 6:30 AM as written in brochure which is kept in the room. Little things will pile up for people sometimes. If you're okay ignore them and just deal with it as it comes staying here will be a good experience. I could see wear and tear on curtains and blankets for example. The towels too showed signs of wear and tear from too much washing. They were a bit rough but not an issue for me. The breakfast buffet is a decent spread although it could be made a bit more better by including things like croissants and cakes. Also having the buffet in the downstairs restaurant which is originally the bar givens an overall dark tone. It'd be a good idea to liven up the place a bit more with lights in the morning hours and a little less music. The staff were all courteous and responsive. Like I said, you might find small issues but you can just call the staff and get it taken care of. The location is fine although I was a bit concerned about the parking space. But then I guess it is what it is considering how difficult it is to have a such ample space at the busy areas of cochin.

Eric katje

March 22, 2024

Wonderful place..Staff were polite and very much concerned with the well being of guests..Got a Free Upgrade to Suite Room due to AC malfunction..Did not charge a penny extra..Their Rocks and Brews Pub also was too good..Much appreciated..5/5

Tonytouch v

March 22, 2024

I gave that one extra star only for the infrastructure. The rest all is not worth it. Service is the worst. Unresponsive staff. Items in breakfast are very limited. The restaurant itself is a bar and is not meant to be a restaurant. Maintenance is poor. The AC on my room was making a noise. That's because the filters were not cleaned in a long time and it resulted in ice being formed inside the AC and the fan hitting the ice made loud bangs. When complained they took 24 whole hours to just clean the filters. That was after I came back after a long day and asked them again. Their answer for why they did not do anything during the day was that they cannot enter the room without the guess being present. The towels, bedsheets and curtains are heavily worn out. One of the towels was literally falling apart thread by thread. The bedsheets were torn and stitched up to cover but they couldn't do anything for the stains and colour change. I would not prefer this hotel again but the main reason is that it is very far from my destination.

Yining dai

March 22, 2024

Rooms are well spacios compared to many other similar hotels nearby, but poorly cleaned and maintained. The breakfast is also very minimal spread and taste for Rs.200/-. Compared to nearby hotels of this similar range, this needs to be improved.

Tamasha brown

March 22, 2024

Jo-hanna chase

March 22, 2024

1. Royal residency - very bad , they are not even bothered about customer satisfaction, they even not provided the tea bags and other basic amenities , mmt booked the hotel without AC , even they know the hot and humid condition .

Tim kazmierczak

March 22, 2024

Expensive hotel. Booked 2 nights stay, unfortunately goibibo default selection was Non AC and 2 …

Ling wai fung

March 22, 2024

You have to wait for an eternity for the waiter to deliver the food items you ordered. Ambience was good before, now the music is too loud irritating everybody inside.